• Assist Stage Mangers in the creation of forms, lists, run order, etc. ​
• Assist Stage Mangers and directors in all rehearsal needs.
• During rehearsal: perform daily setup and cleaning, track props and scenery, create reports and daily calls all at the direction and assignment of the Stage Managers.
• During the performance: perform daily setup and cleaning, assist in the maintenance of stage presets, assist in scenic changes and provide clear communication between the deck SM / calling SM and the crew all at the direction and assignment of the Stage Mangers.
• Maintain a safe and clean workspace including rehearsal spaces, backstage area, and SM office space.
• Maintain smooth, calm operation of productions during tech rehearsals and performances.
• Attend production meetings as needed.
• Work in a safe, efficient, and organized manner.
• Any other tasks as requested by the Production Stage Manager or the PM. 

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.​
• Meet associate performance expectations and goals for the store.
• Ability to properly complete necessary paperwork.
• Ability to move throughout the store unassisted to provide customer service or perform tasks in any part for up to 8 hours.
• Maintain an awareness of all promotions and advertisements.
• Assist in moves, merchandising, display maintenance, and housekeeping.
• Assist in processing, replenishing merchandise and monitoring stock.
• Assist in maintaining a clean and organized sales
• Assist management in day-to-day store operations.
• Adhere to all policy and procedures.

PRIMARY (ESSENTIAL) DUTIES: 

• Ensure fans have valid tickets to enter the event
• Ability to steadily and rapidly scan ticket barcodes insuring that the proper ticket is being used to gain entry
• Be friendly and patient to all guests
• Help address problems or concerns that fans may have
• Help preparing your assigned section for patrons; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
• When gates open, welcome our fans with a smile and helpful attitude
• Assist fans in locating their ticketed seats
• Being alert to potential hazards in the events and reporting incidents
• Monitor your assigned area for issues and opportunities to make lasting memories for our attendees
• Stay up to date on the policies and procedures to ensure the safety and security of all events

PREFERRED SKILLS AND ABILITIES:

• Experience in a hospitality or entertainment environment is preferred.​
• You must love working with and helping people.
• Ability to handle large crowds in a fast space environment.
• You must have a passion for music, people, and festivals
• You must be able to maintain a POSITIVE attitude while handling difficult situations.
• Knowledge and experience with ticketing apps is a plus.
• You must be a local Houston resident.

• Greet, welcome, and serve guests in a friendly, positive manner so they will want to return.​
• Exhibit strong working knowledge of alcoholic and non-alcoholic beverages as well as our food menu.
• Respond appropriately to guest needs and do so with a sense of urgency.
• Itemize guest tabs correctly and secure payment as required.
• Maintain clean, dry tables and workstations throughout each shift as well as replenish silverware, condiments, and supplies.
• Perform other job related responsibilities when assigned.
• TABC certification required.
• Must possess exceptio​nal customer service skills and a good professional appearance.
• Must be able to work evening and weekend shifts, which may include holidays. Some private event shifts may be requested.
• Must be at least 18 years old and have a high school diploma or equivalent.

• Extend a warm and friendly greeting to all customers.
• Explaining menu and answering product questions as raised by customers.
• Taking customer orders accurately.
• Fulfill the orders accurately and efficiently.
• Accepting payment from customers and making correct change.
• Operating the POS terminal and being responsible for cash receipts.
• Presenting order to customers, properly packaged and with all necessary accompaniments and utensils.
• Thanking each customer for their business.
• Generating additional sales whenever possible by suggesting additional menu items to the customer.
• Counting the change bank in their register at the beginning of each shift.
• Stocking adequate supplies of paper goods, condiments, beverages, etc. for serving customer.
• Essential functions may require maintaining physical condition necessary for standing or walking for prolonged periods of time. Lifting up to 25lbs

• Food Service Experience is a Plus
• Cash handling and basic math skills a must
• Customer service orientated
• Must take direction well
• Assembles customer orders to ensure quality and correctness
• Maintains high cleanliness standards
• Creates relationships with customers by delivering stellar customer service
• Handles customer concerns that do not require a manager
• Extraordinary communication skills
• Excellent listening skills
• Outgoing personality
• Proactively ensures an amazing Customer Experience

• Content writing and social media
• Assist with developing and managing content and social media marketing programs, including emails, blogs and public relations efforts
• Ability to deliver creative content (text, image and video)
• Design posts and social media materials in Canvas to sustain readers' curiosity and create buzz around new products
• Create, proofread, and edit copy for various marketing channels, ensuring a consistent voice
• Oversee social media account layout
• Facilitate online conversations with customers and respond to queries
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
• Plan event details and aspects, including
• Project manage events (e.g. monthly webinars, demos) and address potential problems that may arise
• Maintain a working knowledge of the complex needs of a wide variety of events
• Establish and maintain relationships with event partners and maintain a database of relationships
• Develop an optimal posting schedule, considering web traffic and customer engagement metrics
• Plan and organize, manage marketing social media and events calendar.
• Research audience preferences and discover current trends in Learning and Development
• Position our product in interesting and compelling ways for conference producers
• Apply for and earn conference spots for ThinkHuman through effective positioning
• Plan events logistics, maintain promotional materials inventory, and prepare follow up reports.
• Identify, assemble, and coordinate requirements, establish contacts, develop schedules and assignments
• Taking note of budget spending and remain under budget with all costs
• Research and stay up to date on relevant conferences and events for ThinkHuman to be speak and lead
• Coordinate requirements with graphics department and sales
• Keep promotional materials ready, inventorying stock, placing orders, and verifying receipts.
• Updates job knowledge by participating in educational opportunities and reading trade publications.

The Audio Visual (AV) Lead Technician is an experienced position which assumes a thorough knowledge of AV systems and components, and a high level proficiency installing them.

• MUST HAVE LEAD AUDIO VISUAL (AV) INSTALLATION EXPERIENCE
• MUST HAVE 3 + YEARS OF AUDIO VISUAL INSTALLATION EXPERIENCE
• Cell Phone and Laptop Provided

Essential Duties, Competencies and Responsibilities for Audio Visual (AV) Lead Technician:

• Oversee the work of a group of Technicians to complete AV Installation jobs.
• Must be highly motivated and work well both independently and in a team environment.
• Communicate clearly and accept direction and supervision in a positive manner.
• Show initiative, dependability and adaptability.
• Be resourceful in decision making; problem solving; organization, and planning.
• With accuracy and neatness, complete assignments on or before deadline.
• Troubleshooting, installation, configuration, integration, and test of videoconferencing, audiovisual equipment (multimedia, projection systems, displays, cameras, microphone, fiber equipment, and IP and ISDN networks in support of videoconferencing and A/V equipment)
• Perform audio visual troubleshooting, basic routine repairs and maintenance on equipment.
• Must possess troubleshooting skills in hardware, software, and connectivity issues on Routers, Switches, Clearone, BiAmp, AMX, Extron, Crestron, and Tandberg and Polycom systems.
• Perform comprehensive audiovisual equipment installation for clients, including low voltage wiring, trim outs, equipment rack setup, telephone systems, plasma/LCD TVs, projectors, audio amplifiers, digital sound processors, speakers and control systems.
• Perform cat6 cable pulls with testing and terminations, and be able to pull, test and terminate audio and video cables.
• Configure and install Savant, Crestron, AMX Extron and Shure wireless mic control systems.
• Assist in installation of displays, screens, and projectors.
• Must be able to use hand tools, test equipment, pull and terminate a wide variety of cables, know how to solder and crimp various connections.
• Must have knowledge in Digital Sound Processors – know how to configure and implement.
• Experience with CAD and Visio.
• Must follow all Company guidelines, policies and procedures.
• Adhere to the company Mission Statement, Vision and Values.
• Conduct self in a professional manner and maintain a safe work environment.
• Perform all functions of the position and other duties that may be assigned.

Minimum Education and Experience Required for Audio Visual (AV) Lead Technician:

• High school diploma or general education degree (GED); five plus years of related experiences and/or training; or equivalent combination of education and experience.
• Manual dexterity and mechanical aptitude skills.
• Experience in construction or electrical field helpful.
• Possess basic math in terms of measuring (where to mount a TV, cut into a table, etc. )
• Certificates, Licenses, Registrations for Audio Video (AV) Lead Technician
• Must possess or be able to obtain a valid and appropriate state driver’s license prior to employment. BICSI Installer level 2 certification preferred.